YourSOV
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Terms of Service

Last updated: October 18, 2026

These terms are an agreement between you (or the business you represent) and Shivam More, trading as YourSOV ("YourSOV", "we", "us"). By creating an account or using yoursov.com (the "Service") you agree to them. If you use the Service for a business, you confirm you may accept these terms on its behalf.

1. The Service

YourSOV is subscription software that samples public Amazon search results and product pages and reports your brand's visibility ("Share of Voice"), ad placements and competitor activity. Data is collected at specific times and delivery locations through third-party data providers. It is an estimate of what a shopper saw at that moment, not official Amazon data, and results can differ by time, location and shopper. YourSOV is independent and is not affiliated with, endorsed by or sponsored by Amazon.

2. Your account

  • You must give accurate information, keep your password secure and be at least 18 years old.
  • You are responsible for activity in your account and workspaces, including people you invite.
  • Tell us promptly at team@yoursov.com if you suspect unauthorised access.

3. Free trial

New workspaces get a 7-day free trial without a payment card. When it ends, tracking pauses until you choose a paid plan. We may limit trials to one per person or business and end trials that are abused.

4. Plans, billing and our reseller

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Paddle's buyer terms also apply to your purchase.

  • Plans, limits and prices are listed on our pricing page. Prices are in US dollars; sales tax or VAT is added where required.
  • Subscriptions renew automatically at the end of each monthly or yearly period until cancelled. You authorise Paddle to charge your payment method on each renewal.
  • Upgrades and downgrades take effect immediately; Paddle charges or credits the prorated difference.
  • If a payment fails, Paddle will retry it. If it still fails, the subscription is cancelled and tracking stops.
  • We may change prices for future periods with at least 30 days' notice by email. The change applies from your next renewal after the notice.

5. Cancellation and refunds

You can cancel anytime in your workspace under Manage billing. Cancellation stops future renewals; you keep access until the end of the period you have paid for. Payments are non-refundable, as described in our Refund Policy.

6. Acceptable use

You agree not to:

  • resell, sublicense or share access to the Service, except agencies reporting to their own clients;
  • attempt to copy, scrape, reverse-engineer or overload the Service, or bypass plan limits or security;
  • use the Service for anything unlawful, or to infringe others' rights;
  • use data from the Service in a way that breaks Amazon's or any other party's terms that apply to you.

We may suspend accounts that break these rules or put the Service or other customers at risk.

7. Your data

You own the data you add (such as keywords, ASINs and brand names) and the reports generated for you. You give us permission to store and process it to provide the Service. Our Privacy Policy explains how we handle personal data. You can export your data, delete projects, and delete your whole account under Account settings at any time (cancel any paid subscription first).

8. Our intellectual property

The Service, its software, design and content belong to us. These terms give you a limited, non-exclusive, non-transferable right to use it during your subscription. Feedback you send may be used to improve the Service.

9. Availability and changes

We work to keep the Service available and accurate but do not guarantee it will be uninterrupted or error-free. Data collection depends on third-party providers and on Amazon's pages, which can change without notice. We may improve or change features; if we remove a core feature you pay for, you may cancel.

10. Disclaimer

The Service and its data are provided "as is" and "as available". To the extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and accuracy. Business decisions you make based on the Service are your responsibility.

11. Limitation of liability

To the extent the law allows, we are not liable for indirect, incidental, special or consequential losses, or for lost profits, revenue, data or advertising spend. Our total liability for any claim relating to the Service is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law.

12. Termination

You can stop using the Service and cancel at any time. We may suspend or end your access if you materially breach these terms or fail to pay. After an account is closed we may delete its data following a reasonable period.

13. Governing law

These terms are governed by the laws of India. Courts in Pune, Maharashtra have exclusive jurisdiction, except where consumer protection law gives you the right to bring a claim where you live.

14. Changes to these terms

We may update these terms. For material changes we will notify you by email or in the app at least 14 days before they take effect. Continuing to use the Service after that means you accept the updated terms.

Contact

YourSOV is operated by Shivam More, a sole proprietor based in Aundh, Pune, Maharashtra 411007, India. Questions about this page: team@yoursov.com.